[LUNI] Regarding the @home.com fiasco
trainor at uic.edu
Tue Dec 11 18:28:12 CST 2001
I setup the @home.com cable modem for my sister in the suburbs two months ago.
She was unable to do it herself. The installation process was overly complex, and
you had to fill in certain types of numbers and account numbers from the paperwork
the service dude left when running the broadband. But, of course, some of the names
for the numbers did not match between the paper forms and the online forms!!!!
And some were just plain wrong. Also, the installation software made some
assumptions, so I had to completely uninstall and re-install. Now they're bankrupt,
as has been mentioned before. But Verisign says this:
AT&T has advised that e-mail addresses using "@home.com" are no longer valid. [...]
Customers of AT&T @home service should change from "xyz at home.com" to "xyz at attbi.com".
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