[LUNI] Job: PC/Telco with some server, networking, Linux/UNIX

[Brad Witte]

Hello folks,

The company I work for has a full time opening in Downers Grove for a PC
and Telco support position.  This person would be primarily responsible
for maintaining our end user machines and helping implement and then
maintain a new ip phone system.  Although this position would involve
working a lot with a widely used platform I will not mention on the LUNI
list, knowledge of networking, Linux, and HPUX would be very helpful.
This person would be very involved in all aspects of the computing
infrastructure in cooperation with other IT staff members.  As the
description notes, programming ability would be a plus.

Feel free to contact me directly if interested,
Brad

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EMPLOYEE'S JOB TITLE: PC/Telco Support Technician

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Due to the ever increasing work load in IT needs/projects, we have the
immediate need for an individual on a FT basis who can perform general
IT support duties. These general responsibilities listed below will be
offloaded from an existing staff member to allow for in-house
development resources. This work is split between our Lombard,
Bolingbrook and Downers Grove facilities, so the candidate must have
reliable transportation between locations. Our users are split 70/20/10
– DG/BB/LB.

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Key Job Responsibilities:

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    * Assist users in resolving computer problems. Enable users by
      informing them of preventative measures that they can perform.
    * Administer telco systems, troubleshoot problems, work with vendor
      to insure equipment is kept in an operational state. Assist users
      with telephone usage problems when applicable.
    * Administer virus protection, and spyware. Insure that spyware and
      virus protection is kept up to date and machines are cleaned when
      problems from users are reported. Suggest appropriate tools for
      keeping these threats and the damage from them minimized.
    * Implement software upgrade plans as assigned by Director of IT in
      the agreed upon manner.
    * Work closely with others in the IT team on various projects where
      necessary. Setup new users per the IT department standard.
    * Perform purchasing for hardware and software when needed. When
      applicable discuss needs/direction with Director of IT prior to
      finalizing purchases.
    * Organize and maintain department records.
    * Serve as a backup for network, T1 connectivity issues and server
      related issues/outages
    * Assist on other IT projects as requested/required

Light programming experience (or desire to learn on the job) a plus.
Particularly in scripting languages on Unix and Linux and Perl.