[LUNI] Cellular internet access & Linux

Jarrett, Corey M [SD] Corey.Jarrett at sprint.com
Mon Mar 3 16:56:17 CST 2008


If you are looking for improved data speeds and coverage, I would recommend Sprint.  There has been some press about our merger related issues, but I assure you our customer care is improving right now, and no one carrier is committed to excelling in customer service right now as much as we are .... If you have any questions about what you're reading in the press, I would be happy to sit down to you and share with you what we are doing to improve our products and customer experience.... That's why we have 54 million customers...

I am a business account manager assigned to CashNET USA, and all business accounts will have dedicated support reps that you rely on to address any issues that you may have.  So whether it's calling into customer care or identifying a technical issue, I would coordinate your issues with our internal care organization .... Sprint Business Sales is unique to any other carrier.

If you have consumer accounts with Sprint, we can always make sure you have the most up to date care numbers available.

Being a Sprint employee, I believe our networks will speak for themselves...  Both our iDEN and CDMA networks are performing at "best ever" levels, however, the "proof is in the pudding" as they like to say...


Corey Jarrett
Account Executive
312.287.1428
corey.jarrett at sprint.com

-----Original Message-----
From: Seva Epsteyn [mailto:seva at sevatech.com]
Sent: Friday, February 29, 2008 10:12 AM
To: Linux Users Of Northern Illinois - Technical Discussion
Subject: Re: [LUNI] Cellular internet access & Linux

Wow, how could it possibly be worse.  Whom would you guys recommend?

-Seva

On Fri, 29 Feb 2008, Robert Smith wrote:

> Going from AT&T to Sprint for customer service reasons is like jumping
> from the frying pan into the fire. There's a reason why Sprint is
> losing customer like rats jumping off a sinking ship!
>
>   Rob Smith
>
>
> Seva Epsteyn <seva at sevatech.com> wrote:
>   I was actually considering switching to Sprint because of their new
> unlimited plan and horrible AT&T customer service. Even though my
> current AT&T plan includes enough data, voice, and text messages to be
> effectively unlimited and is cheaper.
>
> I was considering getting an EV-DO Blackberry like the 8130 or the
> apparently upcoming 8330. However, I just learned that their new
> unlimited plan doesn't include Blackberry devices so I am back to
> waiting for a 3G phone I like, perhaps for a WiMax device or a 3G
> iPhone in the future.
>
> -Seva
>
> On Thu, 28 Feb 2008, William Scott Lockwood III wrote:
>
> > Well, depending on the type of technology you go with, vendor lock
> > in isn't a problem. Vaio's can be unlocked to work with any SIM from
> > any carrier. Sprint and Verizon can use a lot of the same tech as
> > well. We use these at work on the Sprint network (which rocks, it's
> > fast, and unlimited really does mean unlimited) which has been
> > excellent for us, since they now also offer international service.
> >
> > I'll CC our guy at Sprint - if you have questions about devices,
> > he's a good source of information.
> >
> > -----Original Message-----
> > From: Mike Scott
> > Reply-To: Linux Users Of Northern Illinois - Technical Discussion
> >
> > To: luni at luni.org
> > Subject: [LUNI] Cellular internet access & Linux
> > Date: Thu, 28 Feb 2008 13:54:22 -0700
> >
> > I am considering a new laptop and was wondering if anyone out there
> > is using a Cellular data plan.
> > I was figuring that a PCMCIA card would be better than built-in so I
> > am not locked into a particular provider (at least no longer than
> > the contract term for the plan vs the life of the laptop).
> > Which of these cards work well with Linux (or is it transparent)?
> >
> > Also which carriers should I avoid? I seem to remember Verizon had
> > some fine print whereby they could terminate your service if you do
> > streaming audio/video and they determine you are streaming if your
> > monthly transfer rate exceeds a certain threshold 9even though their
> > plan is billed as "unlimited".
> >
> > - Mike Scott
> >
> >
>





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